Get answers to common questions about B2B selling on Alibaba.com.
As an Alibaba.com seller, you get more than a digital storefront on a global marketplace. You get an end-to-end wholesale service platform calibrated to help you grow your business, and help you provide services to your buyers. This is your opportunity to expand your sales and reach new wholesale customers. Schedule a call now to start selling.
Wholesale companies looking for wholesale buyers. Manufacturers, distributors, and brands see the most success when selling on Alibaba.com.
BV stands for Business Verification. To activate your Alibaba.com seller account, BV is a critical component as it establishes the validity of your company. Submit BV information here.
You can find sub-account settings by clicking My Account under your profile picture. Once opened, the third column on screen will have sub-account controls. We recommend that you add each member of your team as a Sales Manager.
When you are on your Alibaba.com account, go to My Alibaba and choose My Account. There you can change your password and email.
Star rating is an evaluating system designed to assess your performance and make you stand out to buyers. Two of the most important factors that contribute to your star rating are your response rate and the number of uploaded products.
Log in to your account once a day. This way you can check up on how you're doing and see if you have a Star Rating or Projected Star Rating under Analytics. These ratings reflect how your account is performing.
Keyword Advertising is a value-added service for sellers on Alibaba.com. This helps your products appear higher in search while targeting your specific buyers. Follow these steps to see how much you are spending on Keyword Advertising:
Visit Alibaba.com
Go to My Alibaba
Click My Account
Choose Campaign
To customize your minisite, visit My Alibaba and choose Global Shop. You can then use the Edits button to make change to your minisite.
No longer than 24 hours.
Use the Bulk Upload button under the Products tab. Follow the onscreen instructions to provide information like product name, price, minimum order quantity (MOQ), and more.
You can list your products a variety of ways, but the preferred method is using the lowest unit price (i.e. milliliter, miligram, pound, ounce).
Upload videos under Videos in the Products tab, in your Alibaba.com account.
Trade Assurance is the Alibaba.com order protection service. It allows you to transact on the site and protects both the buyer and seller in the case that something goes wrong with the order. Follow these steps to apply for Trade Assurance:
Visit the Help Center
Choose Verifications
Use the Apply for Trade Assurance button
You have three advertising options on Alibaba.com:
Custom campaigns: sellers start with any products they want to promote. They can then subgroup the products to test out which receive the most interest from buyers.
Automatic: sellers promote every product they have
Smart marketing: sellers use the Alibaba.com algorithm to help promote products
Yes, we offer high-touch account management services. Contact your account manager to find out more.
Brand authorization is required to show that you are legally allowed to resell a company's products. We accept invoices and direct authorization letters.
You can submit your brand authorization by following these steps:
Visit My Alibaba
Use the Shop option
Choose Edit Profile
Submit your brand authorization under the Certificate Center
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