Alibaba.com seller services and support
Tools designed to simplify B2B lead generation
Quickly get your products live on the world’s largest B2B marketplace and optimize to increase leads both domestically and internationally.
Digitize your catalog
Easily post your products on Alibaba.com
Leverage our product posting tools to get your products on to our marketplace. Showcase your brand in your individual storefront - no coding required.
Intelligent product posting
Everything you need to start building - including open-source code, documentation.Learn more about intelligent product posting >
Bulk upload
API Integration
Meet your customers
Manage conversations
One place to manage and respond to all conversations with leads and users. Receive messages from leads. Own your data and communicate freely with contact information and background information on buyers
Translation tools
Manage leads, opportunities and accounts driven through Alibaba.comLearn more about intelligent product posting >
Online trade shows
CRM tool
“I’m able to quickly identify qualified inquiries and respond to them whereever I am using the AliSupplier app”
Aaron Mets
Ecommerce Manager at LTA International
Promote your products
Marketing tools built for all users
Three products that can be used independently or combined together for your company’s needs.
Product showcase
Every gold supplier can select 5 products to showcase which drives 43% additional traffic to your store.
Keyword advertising
Keyword advertising enables you to target users based on trending key words and locations.
RFQ
RFQ is a unique feature that allows you to proactively outreach to buyers looking for products in your category.
Sitewide promotions
Participate in sitewide promotions throughout the year to increase product sales.
Promote your products
Marketing tools built for all users
Three products that can be used independently or combined together for your company’s needs.
Product showcase
Every gold supplier can select 5 products to showcase which drives 43% additional traffic to your store.
Keyword advertising
Keyword advertising enables you to target users based on trending key words and locations.
RFQ
RFQ is a unique feature that allows you to proactively outreach to buyers looking for products in your category.
Sitewide promotions
Participate in sitewide promotions throughout the year to increase product sales.
Operate with efficiency
Provide your customers with the services they need
Talk to our sales experts to learn more about the services available for you and your customers to enable seamless domestic and international B2B trade.
Trade Assurance
Accept customer payments through Alibaba.com and protect your customers through Alibaba Trade Assurance.
Payments
Facilitate buyer payments through financing services, wire transfer, credit card or ACH.
Tax calculation
Simplify tax reconciliation with in-built tax calculation for US-US transactions.
Logistics
Leverage flexible shipping templates that enable you to use Alibaba Shipping or your own logistics provider for quotes & fulfillment.
Logistics2
Leverage flexible shipping templates that enable you to use Alibaba Shipping or your own logistics provider for quotes & fulfillment.
