How Turkish leather brand build trust with global buyers on Alibaba.com

''Before we started to work with Alibaba.com, our buyers didn't trust our products, as it is a new brand. By using Alibaba.com, we save lots of time in building trust between each other.''

- Burak Çakır, Founder, Ekaynak Bilisim Limited Sirketi

Story

Ekaynak Bilisim Limited Sirketi was established in 2019. It is a professional manufacturer and exporter of all kinds of leather products and the leather itself. They mainly focus on leather, wallets, handbags, briefcases, cardholders, belts, and personalized designs. Their production line can produce both genuine and PU leather according to demand.

Burak Çakır always wanted to build his own business since childhood. After 22 years of experience in leather production and export, he created his global brand: HODICA.

Solution

According to Burak, the most significant difficulty in the leather business is obtaining trust between sellers and buyers. Before they started to work with Alibaba.com, buyers didn't trust their products, as they are a new brand. And it is also difficult for him to trust buyers, as some of them are bargaining for wholesalers but only trying to get one sample. The payment was a big problem too. They have tried many different methods and sales channels to solve these problems. By using Alibaba.com, these problems are improved.

Success

By using Alibaba.com, they complete the previous orders so that the buyers can see their transaction rates. And they can save lots of time in building trust between each other. Together with his team members specialized in design, research & development, production, quality control, export, and after-sale service, they continue to expand. They believe that the most effective investment in the future is being reliable. Therefore, they define their primary mission as keeping all clients and business partners satisfied in any circumstance.