Dear valued customer,
We are very grateful for your continued support of Alibaba.com. Recently, rising inflation and labor costs have led us to adjust our membership fees, effective January 1, 2024. This adjustment applies but is not limited to the following markets including South Korea, Italy, Germany, Spain and other European markets.
It has been a difficult decision to make as we know this change directly impacts valued members like yourself. However, we want to continue providing you with high-quality services and benefits, and this adjustment will allow us to do so in light of challenging circumstances globally. It will also help us make necessary investments and improvements to our facilities and programs, so we can upgrade your overall member experience.
We remain dedicated to supporting your business growth and hope to continue serving you in the future. If you have any questions, concerns, or would like more details, please do not hesitate to contact your Account Manager.
We thank you for your understanding and support.
The Alibaba.com Team