From local to global: How Uzbekistan's dried fruit exporter expanded its business on Alibaba.com

Samarkand Motrid Dry Fruits is one of the largest producers and exporters of dried fruits in Uzbekistan. Since 2002, the company has been producing and exporting dried fruits, gradually expanding its business to the world. The company's products, including dried fruits, fruits, nuts, peanuts, oils, and spices, are known for their natural and environmentally friendly qualities.

In 2022, the company applied for the Uzbek Pakistani National Export Development Support Program and received full support from the Export Promotion Agency of the Ministry of Investment and Foreign Trade of the Republic of Uzbekistan. The company also created its own mini-site on Alibaba.com. With the support of the Uzbekistan government, the company has deepened and broadened its export channels, primarily through the Alibaba.com platform.

Thanks to the power of Alibaba.com, the company has exported 300,000 tons of products this year and achieved an annual turnover of 1.5 million dollars. One of its most impressive orders was the sale of 100 tons of prunes to Algiers, worth $180,000, and the customer even visited Uzbekistan twice. The company now works with more than 40 partners from different countries and covers all the countries in Eurasia.

Despite occasional challenges, such as customers who only ask for prices or don't respond to emails, the company has been successful in finding good customers through this platform. The company believes that communicating professionally and politely with customers and effective advertising products with keywords are key to attracting new customers.
The company attributes its success to the active work of all employees, the use of promotional tools on Alibaba.com, constant monitoring of the star rating indicator, and training from Alibaba.com's Global Service Partner, MD-Insight, as well as attending face-to-face seminars.