Consultancy
Direct access to consultants is a theme that runs throughout AM Service.
Alibaba.com Official Account Manager Service
Direct help and expertise from a team of professionals without intermediaries
Alibaba.com Account Manager Service (AM Service) for Gold Suppliers is a deluxe consulting service on the platform. AM Service is designed to offer exclusive technical and operational support to new and existing suppliers who need extra help.
Unfamiliar with platform?
Sellers participating in the AM Service program have their pick of consultancy, management, and training competence delivered by experienced professionals from Alibaba.com.
Management
We provide different management assistance from basic account setup, activities registration and preparation, digital ad operations, etc.
Training
Enjoy exclusive 1-on-1 consultancy based on your customized needs, in addition to standard services and training courses.
Difficult in operations?
AM Service provides professional assistance that caters to operation needs and helps enable your storefront’s success.
Product optimization
Assess and improve your product catalog for better sales with free product optimization.
Customized service
Establish a strong digital presence with critical insights into your brand and products.
Technical competence
Understand and maximize Alibaba.com tools, their full potential, and the areas of your store to target for optimal results.
Limited time & efforts?
Time is a scarce resource when running a business, especially when you have to manage online and offline operations.
Save time
Get rapid solutions to daily operations issues and accomplish more with the same resources.
Ease the workload
Let an AM Service expert help set up your account, post products, and market your store while you focus on buyers.
Frequently Asked Questions
Get answers to the frequently asked questions about using Alibaba.com Official AM Service.
Who will provide Alibaba.com AM Service?
Official Alibaba.com professionals provide AM Service to new and existing sellers on the platform. These experienced industry and operations consultants provide high-quality support and training.
Who should use AM Service?
AM Service is suitable for businesses that need expert help navigating Alibaba.com, learning the platform, improving digital operations, resolving issues, or receiving day-to-day storefront assistance.
How is AM Service different from Alibaba.com channel service?
AM Service is provided only by trained Alibaba.com professionals. The team includes website, industry, and buyer experts, and its service process and content are acknowledged by the platform.
How much does AM Service cost?
Contact an AM consultant or Alibaba.com sales and service representative for information about available packages and pricing.
