Theory is valuable, but real-world case studies provide actionable insights. Let's examine four sellers from Malaysia, Taiwan, and Italy who successfully expanded their bakery and food ingredient businesses through Alibaba.com.
Case Study 1: Awen Global (Malaysia) – From Trade Shows to Digital Export
Carmen Chooi, founder of Awen Global, transitioned from traditional trade shows to Alibaba.com eight years ago. Today, the company operates two stores, generates over USD 1 million in annual GMV, and exports cleaning products and FMCG goods globally. Key success factors:
Alibaba.com isn't a get-rich-quick scheme. Success demands groundwork. Stay consistent. Track your data. Adapt. And above all, don't give up in the first year. [7]
Awen Global founder Carmen Chooi on e-commerce success, Alibaba.com Seller Stories
Awen's repeat order rate is every 2 months, indicating strong buyer retention. The company offers OEM and private label services, catering to buyers who want branded products. Carmen now serves as an Alibaba.com certified lecturer, sharing her experience with new sellers.
Case Study 2: L.K. TEE (Malaysia) – Food & Beverage Distribution to 48+ Countries
Nicholas Tee, Head of Business Development at L.K. TEE, led the company's transition to Alibaba.com in 2022. The Malaysian food and beverage distributor now exports to 48+ countries with annual sales of USD 17 million. A surprising market emerged:
Joining Alibaba.com changed everything. It allowed us to reach markets we never thought possible—from the Middle East to South America. We were still new to the platform and didn't realize how important our first Maldivian customer was. Today, the island nation stands as our third-largest overseas market. [8]
L.K. TEE Head of BD Nicholas Tee on global expansion, Alibaba.com Seller Stories
L.K. TEE's strategy included lowering MOQ for new buyers to attract trial orders, then building relationships for larger repeat purchases. Nicholas participated in Alibaba.com's AGS (Alibaba.com Growth Service) training and now serves as a lecturer, helping other sellers scale.
Case Study 3: Kei Fu Foods (Taiwan) – Rapid Growth in 12 Months
Founded in 2000, Kei Fu Foods joined Alibaba.com in February 2024. Within 12 months, the Taiwanese food company achieved:
• 100-120 inquiries per month
• 30,000-40,000 monthly impressions
• 2-star store rating
• Exports to Europe, North America, Middle East, Africa, and South America
Joining Alibaba.com gave us more exposure channels. We especially love using the Trade Assurance feature—it builds trust with buyers and streamlines transactions. [9]
Kei Fu Foods sales representative Jason Lee on platform benefits, Alibaba.com Seller Stories
Case Study 4: Rosso Fine Food (Italy) – European Expansion Through Digital
Francesco Tamburrino, General Manager of Rosso Fine Food, joined Alibaba.com in 2018. The Italian food company exports to restaurants and foodservice operators across Europe, with Poland as a key market. After 4 years on the platform, Rosso established a joint venture with Celex (a large enterprise) and Francesco became an Alibaba.com lecturer for 2 years.
When I first joined Alibaba.com, I could never have imagined the speed and scale at which it would transform my business. It streamlined our operations and opened the doors to a global audience, helping us grow our customer base exponentially. [10]
Rosso Fine Food GM Francesco Tamburrino on platform transformation, Alibaba.com Seller Stories
Seller Success Metrics Comparison
| Company | Country | Years on Platform | Annual GMV | Key Markets | Success Strategy |
|---|
| Awen Global | Malaysia | 8 years | USD 1M+ | Global | OEM/private label, consistent operations |
| L.K. TEE | Malaysia | 4 years (since 2022) | USD 17M | 48+ countries, Maldives #3 | Lower MOQ for new buyers, AGS training |
| Kei Fu Foods | Taiwan | <1 year (since Feb 2024) | N/A | Europe, NA, Middle East, Africa, SA | Trade Assurance, rapid response |
| Rosso Fine Food | Italy | 4 years (since 2018) | N/A | Europe (Poland key) | Foodservice focus, joint ventures |
Data from Alibaba.com Seller Stories
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