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  • Understanding the Buyers
  • As a supplier, you need to keep up with the purchase behaviors, attitudes and expectations of the buyers, no matter big, medium or small so that you can meet the buyers' needs and maximize your business opportunities.  Let's understand the buyers more!

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  • How to Respond to Buyer Inquiries
  • Do you receive many inquiries from potential buyers but do not know who to reply first? Do you find buyers not replying you further after sending them a quotation? Let us tell you more about responding to buyers inquires.

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  • Search & Get in Touch with Buyers
  • On Alibaba.com, other than posting products online and letting buyers contact you, you can look for buyers and their sourcing needs and get in touch with buyers directly.

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  • Biz Trends
  • Biz Trends is a real-time statistical analysis tool developed to help you analyze your online performance, better understand buyers' behavior and maximize your return-on-investment. This program gives you valuable feedback on your Customer Activity as well as your personal User Status for the last six months.

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  • Biz Trends – Tips to Use My Products
  • Biz Trends is a real-time statistical analysis tool developed to help you analyze your online performance. To better understand buyers' behavior and maximize your return-on-investment, My Products tell the performance of all your products on Alibaba.com.

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  • Biz Trends – Tips to Use My Keywords
  • Biz Trends is a real-time statistical analysis tool developed to help you analyze your online performance. To better understand buyers' behavior and maximize your return-on-investment, My Keywords tells the overall performance of the keywords you have set and also the popularity and competition of your related keywords.

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  • How to Manage Custom Pages
  • "Custom Pages" allow you to create an additional 8 personalized pages for your company's website, optimizing your company's online marketability. There are 5 automatically defined Custom Pages: Management, Certificates, R&D, Agents Wanted, and Quality Control.

     

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  • How to Manage Sub-Accounts
  • Sub-Accounts allow you to add up to 5 accounts to your Alibaba.com Administrator account. You can allocate different Sub-Accounts to different employees of your company, such as your Sales Representative, Manager, etc. Since all Sub-Accounts are controlled by your Administrator account, you may distribute customer inquiries across different Sub-Accounts and monitor feedback quality to enhance productivity.

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  • Sub-Account User Rights
  • Gold Supplier members have four kinds of accounts with different user rights. You can allocate different sub-accounts to different employees of your company to enhance productivity.


    1. Four Account Types
    2. Notification Emails

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  • Sub-Accounts and Messages & Contacts
  • The Administrator account can distribute customer inquiries and contacts across different sub-accounts and monitor feedback quality to enhance productivity.
    1.Assign messages and contacts
    2.Message Settings
    3.Quick Message

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  • Using Trade Alerts
  • Trade Alert is a free customized email that delivers personalized trade offers and opportunities. It helps you:
    - Get the most current product information matching your requests
    - Meet new buyers and suppliers dealing in similar products
    - Access the latest trade opportunities

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  • Quote to Buying Requests to Proactively Get in Touch with Buyers
  • Customized Sourcing is a service on Alibaba.com which offers a highly efficient and uniquely tailored sourcing tool for buyers. For buyers, they have more chances to get high quality quotations which have been reviewed by Alibaba.com; and for suppliers, they can have more specific sourcing needs from buyers.

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